A responsive cloud based application for antimicrobial approvals management and review used in major hospitals and healthcare facilities across Australia.
Joining the fight against antimicrobial resistance
About Antimicrobial Stewardship
Out with the old and in with the new
NCAS’s legacy product, Guidance MS was an integral tool for AMS activities in hospitals Australia-wide, but there were significant obstacles to growth and user satisfaction, including old technology & outdated GUI, problematic usability, an inability to cater fo overhauled therapeutic workflows, new and advanced competitors entering the market, incomplete features and missing user goals.
Understanding User and Business Needs
I leveraged insights from existing customer research and feedback and delved further into user and business requirements: